ACCOMPLISHMENTS
- Led Preventive Health Assessment process reengineering--transitioned exams from Physical Exam Section to Primary Care--Satisfaction Soared!
- Reduced exam completion time 50%--clinic ranked #1 in command and #3 Air Force-wide!
- Established groundwork for no-cost training agreement with local Veterans Administration hospital
- Orchestrated medical coverage for base air show (2002)--120K attendees well protected
- Led clinic to scores of 91/91/98 (out of 100) with the Medical Inspector General and Joint Commission on the Accredidation of Healthcare Organizations inspections--2 of 3 grades were highest yet recorded in military in 2002
- Singled out by inspector as first of 23 facilities inspected with zero training record discrepancies
- Selected from 54 Newman University graduates to be profiled as "a successful Newman graduate"--feature article viewed by 10,000
- In wake of 9/11 attacks, led teams that medically cleared 1,000 troops for deployment in only 4 days
- Presented "Supervisor Seminars" to employees--section achieved 100% on-time rate with performance reports
- Coordinated Naval Fleet Hospital reservist sustainment training--provided additional manpower at no cost
- Planned medical coverage for Wichita Marathon with city officials--provided trained medics for 50% of route
- Tracked monthly appointment utilization for five clinics--identified and reported trends to executive staff
- Medical Group Senior Non Commissioned Officer of the Year two years running ('98/'99)
- -- Routine access to care #1 in command
- -- Patient propensity to reenroll in TriCare ranked #1 in Air Force
- -- Overall patient satisfaction #3 in Air Force